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Our
goal is to answer all email, support requests and Instant
Messages immediately, but there are times when extreme
situations prevent this. We will do our best to reply
with in no more than 8 hours.
Please
note: we are constantly monitoring all servers, and
should there be any server related issue, these will
be addressed immediately at any hour of any day to ensure
the best possible up time for you.
Existing
Customers
If
you are an existing customer of Matzah Hosting, the
most efficient way to contact us is via the on-line
ticketing system, instant Messenger (see links to
the left) or email.
New
or Potential Customers
We
look forward to showing you why working with Matzah
Hosting will benefit you and your on-line presence.
Unfortunately, since you are not yet a customer of Matzah
Hosting, you will not be able to access the ticketing
system.
We
suggest you contact us via email
or Instant Messenger (see links to the left).
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